FAQ | Refund Policy
Will I get a physical product?
At this time, the only physical product I am offering is the 2021 Crazy for Crust Calendar. All cookbooks are eBooks that are available for digital download only.
What is your Refund Policy?
Printable products are received immediately after purchase. There are no refunds. Please give yourself plenty of time to deal with computer, digital files or printing issues. We are happy to help with any problems you might have. Please contact us by clicking the tab below if you have an issue with a file or have questions. Thanks!
When will I receive my calendar?
The calendars are print-to-order from a 3rd party. This means it will take 2-3 weeks for delivery, depending on your location. If you haven't received your calendar a month after purchase, please contact us.
How can I contact you?
Please email me at firstname.lastname@example.org. Emails will be answered M-F 8am-5pm pacific time.
What if I can't open the file?
Download the Free Adobe Reader to best view and print your PDF files. Make sure you have the latest version for your files to work correctly. You might also try a different internet browser.
The latest software installed on computers will automatically open a zip file when you double-click it. If not, your computer doesn’t have software already built-in, so you will need to install a zip file decompression software. Two popular free decompression software programs are WinZip and WinRar.
If you still have problems, the file might have been corrupted during transfer and you need to contact us.
Are your eBooks accessible?
When you purchase any eBook you will receive both a PDF and a TXT document. If you have trouble with the PDF, the TXT document can be read using a screen reader. Please let us know if you have any questions.
I am using my phone and can't find my download.
iPhone/iPad users: downloads usually go to files on your phone. This support document talks about files on iOs: https://support.apple.com/en-us/HT206481. You can read more about zipped files on your iOS here: https://support.apple.com/en-us/HT211132.
Android: You can find more information about downloads on Android devices here: https://support.google.com/android/answer/9110661?hl=en.